We prepare all of our kits fresh to order using the same high quality ingredients served daily in our store. Each component is carefully packaged using temperature controlled methods including insulated liners, ice packs, vacuum sealed proteins, and oxygen absorbers for bread to lock in freshness during transit. Sauces are frozen before shipment to maintain temperature and prevent leakage.

To guarantee consistent freshness, we only offer Next Day Air or Two Day Air shipping. This ensures your order arrives at peak quality every time. Once the package is delivered, it is your responsibility to bring it inside and refrigerate immediately. We cannot be held responsible for packages that are left outside or exposed to heat after delivery.

Yes. Our packaging and shipping process follows industry best practices for food safety. Every kit is insulated and kept at safe temperatures during transit. Once your package is delivered, refrigerate its contents immediately. Product safety cannot be guaranteed if packages are left outside for extended periods, so please track your shipment and retrieve it promptly.